Embroidery order software, answered.

ThreadReady is embroidery order software for shops that personalize. Customers design on a tablet at the counter, approve a preview drawn from the real stitches, and pay at the register. The shop gets a production-ready order and the machine file.

Independent embroidery shops taking walk-in names, monograms, team orders and small custom jobs at a counter. It runs the order around the designs your shop already makes; it is not a digitizing service.

A form captures text. ThreadReady draws the stitch preview from the same data as the machine file, checks that the design can be sewn, prices it as the customer designs, and hands over the receipt QR and the machine file. Nothing is re-keyed by hand.

No. The Kiosk uses the designs you build in ThreadReady or start from the sample designs. ThreadReady Studio, a full digitizing editor with fills, satins and underlay, is a separate product still in development.

The Kiosk is built for the counter, but customers can start a design at home on their phone and finish it at the shop with a short code or QR code. Personalization for an online store is ThreadReady Commerce, which is coming soon.

The customer picks a design, types the text, chooses a font and thread, checks the live stitch preview and the total, and approves. They pay at your register and get an order number and QR code. Staff scan the code to open the order, mark it paid, download the machine file in the shop’s format, and move it through production, pickup and collected.

No. They walk up to the welcome screen and start. There is nothing to install and nothing to sign in to.

Yes. They design and save on their own phone or computer, then finish at the shop with a short code or QR code. Saved designs last 7 days. Orders are normally placed on a paired tablet in the shop because they are paid at your register.

At your own register, with your own point of sale. ThreadReady does not take payments. Staff scan the receipt QR code to open the order and can mark it paid in the same scan.

The kiosk offers to email the receipt, which includes the approved design and a link to it. The QR code on the receipt opens the same proof on the customer’s phone. If staff change an order after approval, the customer approves the change before it goes to production unless you turn that off.

Yes. Pair each tablet with its own code and name. Each one can print or not, shows Online or Offline, and can be revoked on its own.

A refresh brings the design back on the step they were on, and their contact details are never stored on the tablet. After the idle time you set (4 minutes unless you change it), the kiosk clears itself for the next customer.

DST, PES, EXP and JEF. DST is the default unless you choose another. You can download one order’s file, or a batch of orders as one ZIP.

Any machine that reads DST, PES, EXP or JEF. The preview customers approve is drawn from the same stitch data as the file you download.

A tablet or computer with a current web browser, on a stand at your counter. To scan receipts, use a USB or Bluetooth QR scanner, or the camera of a phone or tablet. A receipt printer is optional; receipts are emailed by default.

Yes. Upload your BX font files, group their sizes into families, and publish the ones the kiosk should offer. Monograms, arcs and multi-line text are built in.

They pick from the thread catalogue and palettes you set up, so they only choose threads you stock. You can also lock a design field to one thread.

Yes. Build designs in the visual editor or start from the sample designs, then choose the fields customers fill in, the fonts and threads they can pick, and which designs the kiosk shows.

The Kiosk is $100/month with everything included: unlimited orders and staff, the live stitch preview, your fonts and threads, receipt scanning, machine files, and the API. The trial is 14 days free, with no card required.

Billing is monthly, with no long-term commitment. Cancel whenever you like from Settings → Billing; you keep access until the end of the period you paid for.

The kiosk stops taking new orders, but your team can still finish the orders already placed: scan them, change statuses and download files. If the workspace stays unpaid, its orders, designs and settings are kept for 90 days, with an email at 30 and 75 days, and then deleted.

Not yet. Commerce adds personalization to an online store (Shopify first, then WooCommerce), AI digitizes a customer’s logo in the shop, and Studio is a full digitizing editor. Each has a waitlist. Commerce and AI will be priced separately; Studio’s pricing is not set.

Yes. Export your orders to CSV at any time, and cancel whenever you like. Your shop owns its designs, fonts, prices and order data; the Privacy Policy explains how it is handled.

It runs in a current browser on a tablet or computer. There is no app to install; you pair the tablet with a one-time code. We have not confirmed every iPad model, so try the demo first on the device you plan to use.

The Help Center has step-by-step guides for setup, designs, the kiosk, orders and billing. You can also email support@threadready.com or use the contact form.

Start a free trial, add the optional starter kit (four designs, two fonts, a price list and common threads), and place a test order. You can also open the live demo first: a sample shop with no signup or card.