Every embroidery order, from the counter to the machine file.

A tablet or computer with a current web browser, on a stand at your counter. There is no app to install: you pair the tablet with a one-time code.

To scan receipts, use a USB or Bluetooth scanner that reads QR codes, or the camera of a phone or tablet. A receipt printer is optional; receipts are emailed by default.

We haven't tested specific models yet, so we don't recommend any. Place a few test orders first. What to look for: Kiosk hardware and barcode scanners

Any machine that reads DST, PES, EXP or JEF. You pick your shop's main format (DST unless you change it) and download each order's file, or a batch of orders as one ZIP. The preview customers approve is drawn from the same stitch data.

Build designs in the visual editor, or start from the sample designs. You choose the fields customers fill in, the fonts and threads they can pick, and which designs the kiosk shows.

Upload your own BX font files, group their sizes, and publish them when they're ready. Creating designs

You set prices with price lists: a base price, stitch-count pricing, thread surcharges and product prices. The kiosk shows the total as the customer designs.

Customers pay at your register, with your own point of sale. The kiosk doesn't take payments. Scan the receipt to mark the order paid. Products and pricing

Customers pay at your register, so only orders placed in your shop should reach your queue. Pairing is a one-time code you enter on the tablet, with no app or sign-in. Only a paired tablet places orders, and it clears itself for the next customer. Any other browser, like a customer's phone at home, can design and save, then finish at the counter, unless you choose to take orders from customers' phones too (off by default). How customers order

Yes. After ordering, the kiosk offers Email me my receipt: the email has the approved design and a link to it. The QR code on the receipt opens the same proof on the customer's phone. If staff change an order after it is approved, the customer approves the change before it goes to production, unless you turn that off.

Yes. On their own phone or computer they design and save, then finish at your kiosk with a short code or a QR code. Saved designs last 7 days. Orders are placed on a paired tablet in your shop, because they are paid at your register. If you prefer, a shop setting lets customers order from their own phone and pay when they collect (off by default). Saved designs

They are coming soon and not available yet. Commerce adds personalization to your online store (Shopify first, then WooCommerce), AI digitizes a customer's logo in your shop, and Studio is a full digitizing editor. Commerce and AI will each be priced separately; Studio's pricing isn't set yet. Join the waitlist on its page to hear when it opens.

Yes. Export your orders to CSV any time. Cancel from Settings → Billing whenever you like; you keep access until the end of the period you paid for. If a workspace stays unpaid, its orders, designs and settings are kept for 90 days, with an email at 30 and 75 days, and then deleted.